.index {
  font-size: 12px;
  font-family: "宋体";
}
.index .im-wrap {
  min-width: 1192px;
}
.index .im-header {
  min-width: 952px;
  height: 62px;
  background-color: #e5434e;
}
.index .im-header .im-logo {
  float: left;
  margin-top: 7px;
  margin-left: 13px;
  width: 178px;
  height: 45px;
  background: url(../img/title.png) no-repeat 0 0;
}
.index .im-header .im-title {
  float: left;
  padding: 0 20px;
  height: 62px;
  line-height: 58px;
  text-align: center;
  text-decoration: none;
  font-size: 18px;
  font-family: \5FAE\8F6F\96C5\9ED1, \5b8b\4f53;
  color: #fff;
  font-weight: 700;
  cursor: pointer;
}
.index .im-header .im-title.normal {
  border-bottom: solid 4px transparent;
}
.index .im-header .im-title.spe {
  border-bottom: solid 4px #e22e33;
}
.index .im-header .im-close {
  float: right;
  width: 20px;
  height: 20px;
  margin-top: 10px;
  margin-right: 10px;
  background: url(../img/icon.png) no-repeat 0 -60px;
}
.index .im-content {
  position: relative;
  padding: 10px;
  min-width: 952px;
  border-bottom: solid 1px #b4b4b4;
  border-left: solid 1px #b4b4b4;
  border-right: solid 1px #b4b4b4;
  background-color: #d4d4d4;
}
.index .im-content .im-recent-contact {
  float: left;
  width: 250px;
  background: #fff;
  font-family: "Microsoft YaHei";
}
.index .im-content .im-recent-contact .recentText {
  line-height: 38px;
  font-size: 14px;
  color: #333;
  background: #f5f5f5;
  text-indent: 10px;
}
.index .im-content .im-recent-contact .recentPerson {
  margin-left: 10px;
  min-height: 738px;
}
.index .im-content .im-clue-info {
  position: absolute;
  top: 10px;
  right: 10px;
  margin-left: 10px;
  width: 260px;
  min-height: 517px;
  border: 1px solid #b4b4b4;
  z-index: 1;
  background-color: #FFF;
  overflow-x: hidden;
  overflow-y: auto;
}
.index .im-content .im-clue-content {
  display: block;
  padding: 14px 14px 0 14px;
}
.index .im-content .im-clue-content p,
.index .im-content .im-clue-content a {
  font-size: 14px;
  line-height: 24px;
}
.index .im-content .im-clue-content .no-data {
  text-align: center;
  color: #666666;
}
.index .im-content .im-clue-content .loading-icon {
  display: none;
  margin: auto;
  width: 32px;
  height: 32px;
  background: url(../img/loader.gif) 0 0 no-repeat;
}
.index .im-content .im-store-info {
  display: none;
  padding: 10px 0 0 0;
}
.index .im-content .im-store-info .no-data {
  text-align: center;
  color: #999;
}
.index .im-content .im-my-order {
  display: none;
  padding: 10px 8px 0 14px;
}
.index .im-content .im-my-order p {
  font-size: 12px;
  line-height: 24px;
}
.index .im-content .im-my-order .number {
  font-size: 14px;
  font-weight: 700;
}
.index .im-content .im-my-order .total-price span {
  position: relative;
  top: 2px;
  font-family: Verdana;
  font-size: 18px;
  font-weight: 700;
  color: #e22e33;
}
.index .im-content .im-problem-box {
  position: absolute;
  bottom: 0;
  width: 100%;
  height: 172px;
}
.index .im-content .im-problem-bar {
  padding: 0 10px;
  height: 31px;
  line-height: 29px;
  border-top: 1px solid #c6c6c6;
  border-bottom: 1px solid #c6c6c6;
  background-color: #f0f0f0;
}
.index .im-content .im-problem-content p {
  margin: 10px 10px 0;
  text-align: center;
  color: #999;
}
.index .im-content .im-clue-tab {
  padding: 0;
  margin-bottom: 0;
  height: 34px;
}
.index .im-content li.tab-item {
  display: inline-block;
  padding: 0;
  height: 34px;
  border-right: solid 1px #b4b4b4;
  line-height: 32px;
  text-align: center;
  list-style-type: none;
  overflow: hidden;
}
.index .im-content li.tab-item:last-child {
  border-right: 0;
}
.index .im-content .not-current {
  border-top: solid 1px transparent;
  border-bottom: solid 1px #b4b4b4;
  background-color: #f0f0f0;
  cursor: pointer;
}
.index .im-content .not-current:hover {
  background-color: #f8f8f8;
}
.index .im-content .current {
  border-top: solid 1px #ed4447;
  border-bottom: solid 1px transparent;
  color: #ed4447;
  cursor: default;
}
.index .im-content .im-chat-window {
  position: relative;
  margin-right: 270px;
  margin-left: 260px;
  width: 636px;
  z-index: 2;
  border: solid 1px #b4b4b4;
  background-color: white;
}
.index .im-content .im-chat-list {
  position: relative;
  padding: 0 10px;
  min-height: 320px;
  zoom: 1;
  overflow-x: hidden;
  overflow-y: scroll;
}
.index .im-content .im-chat-list .im-item {
  margin: 7px 0;
}
.index .im-content .im-chat-list .im-user-pic {
  position: relative;
  display: block;
  width: 46px;
  height: 46px;
  text-align: center;
  overflow: hidden;
  cursor: default;
}
.index .im-content .im-chat-list .im-user-pic img {
  width: 46px;
  height: 46px;
}
.index .im-content .im-chat-list .im-user-pic-cap {
  position: absolute;
  top: 0;
  left: 0;
  z-index: 1;
}
.index .im-content .im-chat-list .im-message {
  padding: 0 10px;
}
.index .im-content .im-chat-list table.im-message-table {
  float: right;
  display: inline;
  border-collapse: collapse;
  border-spacing: 0;
}
.index .im-content .im-me .im-user-area {
  position: absolute;
  float: left;
  right: 15px;
  margin-top: 5px;
  margin-right: 10px;
  margin-left: 10px;
  width: 46px;
  text-align: center;
}
.index .im-content .im-me .im-message-detail {
  position: relative;
  margin-right: 60px;
}
.index .im-content .im-me .lt {
  width: 10px;
  height: 6px;
  background: url(../img/bubble-me1.png) no-repeat 0 0;
}
.index .im-content .im-me .ct {
  height: 6px;
  background: url(../img/bubble-me2.png) repeat-x 0 1px;
}
.index .im-content .im-me .rt {
  width: 10px;
  height: 6px;
  background: url(../img/bubble-me1.png) no-repeat -17px 0;
}
.index .im-content .im-me .lb {
  width: 10px;
  height: 12px;
  background: url(../img/bubble-me1.png) no-repeat 0 bottom;
}
.index .im-content .im-me .cb {
  height: 12px;
  background: url(../img/bubble-me2.png) repeat-x 0 bottom;
}
.index .im-content .im-me .rb {
  width: 10px;
  height: 6px;
  background: url(../img/bubble-me1.png) no-repeat -17px bottom;
}
.index .im-content .im-me .lm {
  width: 10px;
  background: url(../img/bubble-me1.png) repeat-y -38px 0;
}
.index .im-content .im-me .rm {
  width: 20px;
  background: url(../img/bubble-me1.png) repeat-y right 0;
}
.index .im-content .im-me .rm span {
  position: absolute;
  display: inline-block;
  top: 20px;
  width: 20px;
  height: 15px;
  background: url(../img/bubble-me1.png) no-repeat -17px -20px;
}
.index .im-content .im-me .cm {
  padding: 0 0 0 5px;
  margin-top: -6px;
  background-color: #fafafa;
  word-break: break-all;
  word-wrap: break-word;
}
.index .im-content .im-me .message-title {
  height: auto;
  overflow: hidden;
  text-align: right;
  line-height: 24px;
}
.index .im-content .im-me .message-owner {
  float: left;
  margin-right: 12px;
  font-weight: bold;
}
.index .im-content .im-me .message-content {
  position: relative;
}
.index .im-content .im-me .message-content .loading {
  position: absolute;
  top: 0;
  left: 0;
  width: 100%;
  height: 100%;
  background: url("../img/loading.gif") center no-repeat;
}
.index .im-content .im-me .message-content p {
  font-size: 12px;
  font-family: '宋体';
  color: #333333;
}
.index .im-content .im-me .message-content img {
  max-width: 100%;
  cursor: zoom-in;
}
.index .im-content .im-service table.im-message-table {
  float: left;
}
.index .im-content .im-service .im-user-area {
  position: relative;
  float: left;
  margin-top: 5px;
  margin-right: 10px;
  width: 46px;
  text-align: center;
}
.index .im-content .im-service .im-message-detail {
  position: relative;
  margin-left: 56px;
}
.index .im-content .im-service .lt {
  width: 15px;
  height: 6px;
  background: url(../img/bubble-service1.png) no-repeat 0 0;
}
.index .im-content .im-service .ct {
  height: 6px;
  background: url(../img/bubble-service2.png) repeat-x 0 1px;
}
.index .im-content .im-service .rt {
  width: 15px;
  height: 6px;
  background: url(../img/bubble-service1.png) no-repeat -28px 0;
}
.index .im-content .im-service .lb {
  width: 15px;
  height: 12px;
  background: url(../img/bubble-service1.png) no-repeat 0 bottom;
}
.index .im-content .im-service .cb {
  height: 12px;
  background: url(../img/bubble-service2.png) repeat-x 0 bottom;
}
.index .im-content .im-service .rb {
  width: 15px;
  height: 12px;
  background: url(../img/bubble-service1.png) no-repeat -28px bottom;
}
.index .im-content .im-service .lm {
  width: 15px;
  background: url(../img/bubble-service1.png) repeat-y -44px 0;
}
.index .im-content .im-service .rm {
  width: 15px;
  background: url(../img/bubble-service1.png) repeat-y right 0;
}
.index .im-content .im-service .lm span {
  position: absolute;
  display: inline-block;
  top: 20px;
  width: 15px;
  height: 15px;
  background: url(../img/bubble-service1.png) no-repeat 0 -20px;
}
.index .im-content .im-service .cm {
  padding: 0 0 0 5px;
  margin-top: -6px;
  background-color: #e6f9ff;
  word-break: break-all;
  word-wrap: break-word;
}
.index .im-content .im-service .message-title {
  height: auto;
  overflow: hidden;
  text-align: right;
  line-height: 24px;
  color: #30A0C9;
}
.index .im-content .im-service .message-owner {
  float: left;
  margin-right: 12px;
  font-weight: bold;
}
.index .im-content .im-service .message-content p {
  font-size: 12px;
  font-family: '宋体';
  color: #333333;
}
.index .im-content .im-msg {
  position: relative;
  padding: 5px 10px 6px 30px;
  margin: 12px 0;
  border: solid 1px #c1e9f0;
  line-height: 20px;
  background-color: #e6f9ff;
}
.index .im-content .im-msg .notice-icon {
  position: absolute;
  top: 7px;
  left: 8px;
  width: 16px;
  height: 16px;
  background: url(../img/small-icon.png) no-repeat 0 -31px;
}
.index .im-content .im-msg .msg-corner {
  position: absolute;
  z-index: 9;
  width: 10px;
  height: 10px;
  overflow: hidden;
  background: #FFF url(../img/bubble-msg.png) no-repeat;
}
.index .im-content .im-msg .msg-lt {
  top: -1px;
  left: -1px;
  background-position: 0 -32px;
}
.index .im-content .im-msg .msg-lb {
  bottom: -1px;
  left: -1px;
  background-position: 0 -54px;
}
.index .im-content .im-msg .msg-rt {
  top: -1px;
  right: -1px;
  background-position: -7px -32px;
}
.index .im-content .im-msg .msg-rb {
  bottom: -1px;
  right: -1px;
  background-position: -7px -54px;
}
.index .im-content .im-msg p {
  margin: 0;
}
.index .im-content .im-edit-area {
  position: relative;
  z-index: 9;
  width: 100%;
  height: 195px;
  background-color: white;
}
.index .im-content .im-toolbar {
  position: relative;
  height: 40px;
  border-bottom: 1px solid #d1d1d1;
  border-top: 1px solid #d1d1d1;
  line-height: 36px;
  background-color: #f0f0f0;
}
.index .im-content .im-toolbar a,
.index .im-content .im-toolbar div.upload-btn {
  margin-left: 10px;
  width: 30px;
  height: 30px;
}
.index .im-content .im-toolbar .div.upload-btn {
  cursor: pointer;
}
.index .im-content .im-toolbar .font-btn,
.index .im-content .im-toolbar .expression-btn,
.index .im-content .im-toolbar .upload-btn,
.index .im-content .im-toolbar .bell-btn,
.index .im-content .im-toolbar .comment-btn {
  background-image: url(../img/toolbar-icon.png);
  background-repeat: no-repeat;
}
.index .im-content .im-toolbar .font-btn {
  background-position: -1px 0;
}
.index .im-content .im-toolbar .expression-btn {
  background-position: -36px 0;
}
.index .im-content .im-toolbar .upload-btn {
  position: relative;
  background-position: -70px 0;
}
.index .im-content .im-toolbar .upload-btn form {
  opacity: 0;
  filter: alpha(opacity=0);
  position: absolute;
  top: 0;
  left: 0;
  width: 100%;
  height: 100%;
  overflow: hidden;
}
.index .im-content .im-toolbar .upload-btn input {
  width: 100%;
  height: 100%;
}
.index .im-content .im-toolbar .bell-btn {
  background-position: -140px 0;
}
.index .im-content .im-toolbar .comment-btn {
  background-position: -210px 0;
}
.index .im-content .font-bar {
  position: absolute;
  display: none;
  top: -32px;
  left: 0;
  right: 0;
  height: 32px;
  z-index: 1000;
  background-color: #e6e6e6;
}
.index .im-content .font-bar .font-family-select,
.index .im-content .font-bar .font-size-select {
  float: left;
  margin: 4px 5px;
  height: 24px;
  border: 1px solid #ddd;
}
.index .im-content .font-bar .font-family-select {
  width: 97px;
}
.index .im-content .font-bar .font-size-select {
  width: 50px;
}
.index .im-content .font-bar .color-select-btn {
  float: none;
  display: inline-block;
  margin: 5px;
  width: 22px;
  height: 22px;
  background-image: url(../img/toolbar-icon.png);
  background-repeat: no-repeat;
  background-position: -287px 0;
}
.index .im-content .font-bar .color-select-btn:hover {
  background-position: -250px 0;
}
.index .im-content .font-bar .font-bar-close-btn {
  position: absolute;
  top: 5px;
  right: 0;
  width: 22px;
  height: 22px;
  background-image: url(../img/small-icon.png);
  background-repeat: no-repeat;
  background-position: -81px 8px;
}
.index .im-content .font-bar .font-bar-close-btn:hover {
  background-position: -81px -27px;
}
.index .im-content .qqFace {
  margin-top: 4px;
  background: white;
  padding: 2px;
  border: 1px #dfe6f6 solid;
}
.index .im-content .qqFace table td {
  padding: 0px;
}
.index .im-content .qqFace table td img {
  cursor: pointer;
  border: 1px #fff solid;
}
.index .im-content .qqFace table td img:hover {
  border: 1px #0066cc solid;
}
.index .im-content .im-ipt-area {
  clear: both;
  height: 97px;
  overflow-x: hidden;
  overflow-y: auto;
}
.index .im-content .im-ipt {
  padding: 5px 10px;
  width: 100%;
  height: 100%;
  resize: none;
  border: 0;
  outline: none;
  word-wrap: break-word;
  -ms-word-wrap: break-word;
}
.index .im-content .im-ipt img {
  max-width: 120px;
}
.index .im-content .im-ipt:focus {
  box-shadow: none;
}
.index .im-content .im-btn-area {
  width: 100%;
  height: 56px;
  text-align: right;
  border-top: 1px solid #d1d1d1;
  background-color: #f8f8f8;
}
.index .im-content .im-send-btn-area {
  position: relative;
  float: right;
  margin: 12px 10px;
  margin-right: 10px;
}
.index .im-content .im-send {
  position: relative;
  display: inline-block;
  margin: 0 3px;
}
.index .im-content .send-btn {
  float: left;
  width: 96px;
  height: 36px;
  border-right: 1px solid #f8a900;
  border-left: 1px solid #f8a900;
  line-height: 36px;
  text-align: center;
  background-image: url(../img/btn-bg.png);
  background-repeat: repeat-x;
  background-position: 0 0;
  font-family: \5FAE\8F6F\96C5\9ED1;
  font-size: 18px;
  color: #666;
  text-decoration: none;
}
.index .im-content .set-send-btn {
  float: left;
  margin-left: -3px;
  width: 16px;
  height: 36px;
  border-right: 1px solid #f8a900;
  line-height: 36px;
  text-align: center;
  background-image: url(../img/btn-bg.png);
  background-repeat: repeat-x;
  background-position: 0 0;
}
.index .im-content .set-send-btn i.glyphicon-triangle-bottom {
  font-size: 12px;
  color: #c58600;
}
.index .im-content .send-btn:hover,
.index .im-content .set-send-btn:hover {
  background-position: 0 -36px;
}
.index .im-content .set-send-key {
  display: none;
  position: absolute;
  top: -63px;
  right: 3px;
  height: 50px;
  width: 240px;
  border: solid 1px #d9d9d9;
  background-color: #f5f5f5;
}
.index .im-content .set-send-key label {
  padding-right: 10px;
  margin-bottom: 0;
  line-height: 24px;
}
.index .im-content .set-send-key input {
  position: absolute;
  left: -10000px;
}
.index .im-content .set-send-key a {
  text-align: left;
  font-weight: 400;
  text-decoration: none;
  color: #333;
}
.index .im-content .set-send-key .im-icon-right,
.index .im-content .set-send-key .im-icon-check {
  position: absolute;
  left: 10px;
  width: 20px;
  height: 20px;
  background-image: url(../img/small-icon.png);
  background-repeat: no-repeat;
  background-position: -33px -26px;
}
.index .im-content .set-send-key .im-icon-right {
  visibility: hidden;
}
.index .im-content .close-btn {
  float: right;
  display: inline-block;
  margin: 12px 10px;
  width: 96px;
  height: 36px;
  border-right: solid 1px #b4b4b4;
  border-left: solid 1px #b4b4b4;
  line-height: 36px;
  text-align: center;
  font-family: \5FAE\8F6F\96C5\9ED1;
  font-size: 18px;
  color: #666;
  text-decoration: none;
  background-image: url(../img/btn-bg.png);
  background-repeat: repeat-x;
  background-position: 0 -480px;
}
.index .im-content .close-btn:hover {
  background-position: 0 -516px;
}
.index .im-content .im-edit-tip {
  float: right;
  margin: 14px 10px 10px;
  height: 30px;
  line-height: 30px;
  font-family: \5FAE\8F6F\96C5\9ED1, \5b8b\4f53;
  font-size: 14px;
  color: #909090;
}
.index .im-view-pic {
  display: none;
  position: absolute;
  top: 0;
  width: 100%;
  height: 100%;
  z-index: 100;
  background-color: rgba(0, 0, 0, 0.2);
  filter: progid:DXImageTransform.Microsoft.gradient(startColorstr=#33000000, 0, endColorstr=#33000000, 0);
}
.index .im-view-pic .close-btn {
  position: absolute;
  right: 0;
  top: 0;
  width: 28px;
  height: 28px;
  cursor: pointer;
  background-image: url(../img/view-pic.png);
  background-repeat: no-repeat;
  background-position: -222px -157px;
}
.index .im-view-pic .close-btn:hover {
  background-position: -256px -157px;
}
.index .im-view-pic .prev,
.index .im-view-pic .next {
  position: absolute;
  top: 50%;
  width: 36px;
  height: 36px;
  background-image: url(../img/view-pic.png);
  background-repeat: no-repeat;
}
.index .im-view-pic .prev {
  left: 30px;
  background-position: -83px -116px;
}
.index .im-view-pic .next {
  right: 30px;
  background-position: 2px -116px;
}
.index .im-view-pic .prev:hover {
  background-position: -127px -116px;
}
.index .im-view-pic .next:hover {
  background-position: -38px -116px;
}
